Supply chain management (SCM) includes all activities in which raw materials are converted into finished products and handed over to customers. This can include procurement, design, production, warehousing, shipping and distribution.
The goal of SCM is to improve efficiency, quality, productivity and customer satisfaction.
A functioning supply chain ensures that the right goods and services are delivered to the right customers at the right time. This makes the supply chain an important aspect for all economic activities of a company.
The tasks of supply chain management include planning, optimizing and controlling the processes and value chains in a company. The goal is to make processes more efficient in order to be able to react more flexibly and precisely to customer requirements.
